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                            # 4 坐席端
使用IE瀏覽器打開，推薦IE10以上：
https://h5agent.anychat.cn/AnyChatFaceXAdmin/unifyVideo/login.html

**操作步驟：**
1. 登錄：輸入用戶名和密碼、驗證碼，登錄（賬號密碼由AnyChat分配）
2. 簽入：點擊頁面右上角的【簽入】按鈕，坐席狀態變成空閑，等待客戶呼叫
3. 確認呼叫：如有客戶排隊，坐席收到視頻呼叫提示，點擊【確認】建立視頻見證過程，如圖：
![坐席收到呼叫提示](https://box.kancloud.cn/5cb2510cf4d4b35613a7c9a34938c3b1_1363x661.png)
4. 視頻見證：可拍照、錄制，錄制后回放，發送消息等
5. 結束服務：點擊【結束】，結束服務
6. 退出：服務結束后如需退出，點擊【簽出】后點擊【退出】
                    
                
        
                
            
        
                
    
                
    
                
        
                
    
                

                







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