功能描述:獲取指定隊列或所有隊列的詳細信息。
接口地址:http://IP/admin/skd/index/queueinfo/
調用方式:GET請求。
接口參數:
* queue:隊列號碼,不傳遞該參數時將獲取所有隊列信息。
調用實例:http://IP/admin/sdk/index/queueinfo/?queue=90
返回值:
操作成功:
{"result":"1","data":{"90":{"queue":"90","name":"sales","ringtype":"\\u8bb0\\u5fc6\\u632f\\u94c3","max":"unlimited","wait":"0","maxwaittime":"00:00","maxwaittimetag":"0","holdtime":"3","weight":"0","abandoned":"3","completed":"3","servicelevel":"60","servicelevelperf":"100.0%","agents":{"6103":{"exten":"6103","dnd":"-1","status":"0"},"6107":{"exten":"6107","dnd":"-1","status":"0"},"6106":{"exten":"6106","dnd":"-1","status":"0"}}}},"error":0},
data值轉換成數組如下:
```
Array
(
[90] => Array ----隊列號碼
(
[queue] => 90 ----隊列號碼
[name] => sales ----隊列名稱
[ringtype] => 記憶振鈴 ----振鈴策略
[max] => unlimited ----最大等待人數
[wait] => 0 ----當前等待人數
[maxwaittime] => 00:00 ----當前等待人數
[maxwaittimetag] => 0 ----隊列中是否有人在等待
[holdtime] => 3 ----平均等待時間
[weight] => 0 ----隊列權重
[abandoned] => 3 ----未接來電
[completed] => 3 ----已接來電
[servicelevel] => 60 ----服務級別時間
[servicelevelperf] => 100.0% ----服務級別時間內接通率
[agents] => Array ----表示里面為隊列成員信息
(
[6103] => Array ----隊列成員分機號碼
(
[exten] => 6103 ----分機號碼
[dnd] => -1 ----示忙狀態,-1為示閑,其余為示忙
[status] => 0 ----分機狀態,0為空閑
)
[6107] => Array
(
[exten] => 6107
[dnd] => -1
[status] => 0
)
[6106] => Array
(
[exten] => 6106
[dnd] => -1
[status] => 0
)
)
)
)
```
操作失敗:{"result":"0","data":"","error":0}