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                            #### 管理后臺>>工單管理>>工單記錄>>**添加幫助文檔**
幫助文檔有兩種添加方式
1.用戶工單添加到幫助文檔：詳見工單記錄模塊的<添加到幫助文檔>
2.系統后臺手動創建幫助文檔：手動創建幫助文檔，填寫文檔標題、內容、溝通記錄等。此時主要填寫溝通記錄時要調整好樣式，否則呈現的頁面不好看。
![](https://box.kancloud.cn/dd9b7c43c9f9eef5de98a195c402fe4f_1701x590.png)
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