# Telemetry Guide
> 原文:[https://docs.gitlab.com/ee/development/telemetry/](https://docs.gitlab.com/ee/development/telemetry/)
* [Our tracking tools](#our-tracking-tools)
* [Snowplow JS (Frontend)](#snowplow-js-frontend)
* [Snowplow Ruby (Backend)](#snowplow-ruby-backend)
* [Usage Ping](#usage-ping)
* [Database import](#database-import)
* [Log system](#log-system)
* [What data can be tracked](#what-data-can-be-tracked)
* [Database counts](#database-counts)
* [Pageview events](#pageview-events)
* [UI Events](#ui-events)
* [CRUD or API events](#crud-or-api-events)
* [Event funnels](#event-funnels)
* [PostgreSQL data](#postgresql-data)
* [Logs](#logs)
* [External services](#external-services)
* [Telemetry systems overview](#telemetry-systems-overview)
* [GitLab Inc](#gitlab-inc)
* [Self-managed](#self-managed)
* [Differences between GitLab Inc and Self-managed](#differences-between-gitlab-inc-and-self-managed)
* [Snowflake data warehouse](#snowflake-data-warehouse)
* [Data sources](#data-sources)
# Telemetry Guide[](#telemetry-guide "Permalink")
在 GitLab,我們收集遙測信息,以幫助我們構建更好的 GitLab. 收集有關如何使用 GitLab 的數據,以更好地了解 GitLab 的哪些部分需要改進以及下一步要構建的功能. 遙測還可以幫助我們的團隊更好地理解人們使用 GitLab 的原因,并且借助這一知識,我們能夠做出更好的產品決策.
我們還鼓勵用戶啟用跟蹤功能,并且我們的跟蹤方法完全透明,因此可以輕松理解和信任它. 通過啟用跟蹤,用戶可以:
* 回饋更廣泛的社區.
* 幫助 GitLab 改進產品.
本文檔包含三個指南,概述了 GitLab 的遙測.
遙測指南:
1. [Our tracking tools](#our-tracking-tools)
2. [What data can be tracked](#what-data-can-be-tracked)
3. [Telemetry systems overview](#telemetry-systems-overview)
4. [Snowflake data warehouse](#snowflake-data-warehouse)
[Usage Ping Guide](usage_ping.html)
1. [What is Usage Ping](usage_ping.html#what-is-usage-ping)
2. [Usage Ping payload](usage_ping.html#usage-ping-payload)
3. [Disable Usage Ping](usage_ping.html#disable-usage-ping)
4. [Usage Ping request flow](usage_ping.html#usage-ping-request-flow)
5. [How Usage Ping works](usage_ping.html#how-usage-ping-works)
6. [Implementing Usage Ping](usage_ping.html#implementing-usage-ping)
7. [Developing and testing Usage Ping](usage_ping.html#developing-and-testing-usage-ping)
[Snowplow Guide](snowplow.html)
1. [What is Snowplow](snowplow.html#what-is-snowplow)
2. [Snowplow schema](snowplow.html#snowplow-schema)
3. [Enabling Snowplow](snowplow.html#enabling-snowplow)
4. [Snowplow request flow](snowplow.html#snowplow-request-flow)
5. [Implementing Snowplow JS (Frontend) tracking](snowplow.html#implementing-snowplow-js-frontend-tracking)
6. [Implementing Snowplow Ruby (Backend) tracking](snowplow.html#implementing-snowplow-ruby-backend-tracking)
7. [Developing and testing Snowplow](snowplow.html#developing-and-testing-snowplow)
更有用的鏈接:
* [Telemetry Direction](https://about.gitlab.com/direction/telemetry/)
* [Data Analysis Process](https://about.gitlab.com/handbook/business-ops/data-team/#data-analysis-process/)
* [Data for Product Managers](https://about.gitlab.com/handbook/business-ops/data-team/programs/data-for-product-managers/)
* [Data Infrastructure](https://about.gitlab.com/handbook/business-ops/data-team/platform/infrastructure/)
## Our tracking tools[](#our-tracking-tools "Permalink")
我們使用幾種不同的技術來收集產品使用數據.
### Snowplow JS (Frontend)[](#snowplow-js-frontend "Permalink")
Snowplow 是企業級營銷和產品分析平臺,可幫助跟蹤用戶與我們的網站和應用程序互動的方式. [Snowplow JS](https://github.com/snowplow/snowplow/wiki/javascript-tracker)是客戶端事件的前端跟蹤器.
### Snowplow Ruby (Backend)[](#snowplow-ruby-backend "Permalink")
Snowplow 是企業級營銷和產品分析平臺,可幫助跟蹤用戶與我們的網站和應用程序互動的方式. [Snowplow Ruby](https://github.com/snowplow/snowplow/wiki/ruby-tracker)是服務器端事件的后端跟蹤器.
### Usage Ping[](#usage-ping "Permalink")
用法 Ping 是 GitLab Inc 收集 GitLab 實例上的用法數據的一種方法. 用法 Ping 主要由實例數據庫中不同表的行數組成. 通過逐月比較這些計數(或逐周比較),我們可以大致了解實例如何使用產品中的不同功能. 這些高級數據用于幫助我們的產品,支持和銷售團隊.
有關更多詳細信息,請閱讀《 [用法](usage_ping.html)說明》指南.
### Database import[](#database-import "Permalink")
數據庫導入是將數據完全導入到 GitLab 的數據倉庫中. 對于 GitLab.com,每 6 小時將 PostgreSQL 數據庫加載到 Snowflake 數據倉庫中. 有關更多詳細信息,請參見[數據團隊手冊](https://about.gitlab.com/handbook/business-ops/data-team/platform/#extract-and-load) .
### Log system[](#log-system "Permalink")
系統日志是通過運行 GitLab Rails 應用程序生成的應用程序日志. 有關更多詳細信息,請參閱[日志系統](../../administration/logs.html)和[日志記錄基礎結構](https://gitlab.com/gitlab-com/runbooks/tree/master/logging/doc#logging-infrastructure-overview) .
## What data can be tracked[](#what-data-can-be-tracked "Permalink")
我們不同的跟蹤工具使我們能夠跟蹤不同類型的事件. 下面概述了事件類型和可以跟蹤哪些數據的示例.
| 事件類型 | 掃雪機 JS(前端) | 掃雪機 Ruby(后端) | 使用情況 | 數據庫導入 | 日志系統 |
| --- | --- | --- | --- | --- | --- |
| 數據庫計數 | | | | | |
| 瀏覽量事件 | | | | | |
| UI 事件 | | | | | |
| CRUD 和 API 事件 | | | | | |
| 活動渠道 | | | | | |
| PostgreSQL 數據 | | | | | |
| Logs | | | | | |
| 外部服務 | | | | | |
### Database counts[](#database-counts "Permalink")
* 唯一用戶創建的項目數
* Number of users logged in the past 28 day
數據庫計數是實例數據庫中不同表的行計數. 這些是經過過濾,分組或聚合的 SQL 計數查詢,可提供高級使用情況數據. 可用表的完整列表可以在[structure.sql 中](https://gitlab.com/gitlab-org/gitlab/-/blob/master/db/structure.sql)找到.
### Pageview events[](#pageview-events "Permalink")
* 訪問/ dashboard / groups 頁面的會話數
### UI Events[](#ui-events "Permalink")
* 單擊按鈕或鏈接的會話數
* 關閉模式的會話數
UI 事件是瀏覽器中任何界面驅動的動作,包括點擊數據.
### CRUD or API events[](#crud-or-api-events "Permalink")
* Git 推送次數
* GraphQL 查詢數
* 對 Rails 操作或控制器的請求數
這些是后端事件,包括記錄的創建,讀取,更新,刪除以及其他可能從界面中可用層以外的層觸發的事件.
### Event funnels[](#event-funnels "Permalink")
* 依次執行操作 A,B 和 C 的會話數
* 從步驟 A 到步驟 B 的轉化率
### PostgreSQL data[](#postgresql-data "Permalink")
這些是原始數據庫記錄,可使用 Sisense 等商業智能工具進行瀏覽. 可用表的完整列表可以在[structure.sql 中](https://gitlab.com/gitlab-org/gitlab/-/blob/master/db/structure.sql)找到.
### Logs[](#logs "Permalink")
這些是原始日志,例如[生產日志](../../administration/logs.html#production_jsonlog) , [API 日志](../../administration/logs.html#api_jsonlog)或[Sidekiq 日志](../../administration/logs.html#sidekiqlog) . 有關更多詳細信息,請參見[日志記錄基礎結構概述](https://gitlab.com/gitlab-com/runbooks/tree/master/logging/doc#logging-infrastructure-overview) .
### External services[](#external-services "Permalink")
這些是 GitLab 實例與之交互的外部服務,例如[外部存儲提供程序](../../administration/static_objects_external_storage.html)或[外部容器注冊表](../../administration/packages/container_registry.html#use-an-external-container-registry-with-gitlab-as-an-auth-endpoint) . 這些服務必須能夠將數據發送回 GitLab 實例,以便跟蹤數據.
## Telemetry systems overview[](#telemetry-systems-overview "Permalink")
系統概述是一個簡化的圖,顯示了 GitLab Inc 與自我管理實例之間的交互.
[](../img/telemetry_system_overview.png)
[Source file](https://app.diagrams.net/#G13DVpN-XnhWGz9tqReIj8pp1UE4ehk_EC)
### GitLab Inc[](#gitlab-inc "Permalink")
為了進行遙測,GitLab Inc 具有三個主要組件:
1. [數據基礎架構](https://about.gitlab.com/handbook/business-ops/data-team/platform/infrastructure/) :包含我們數據團隊管理的所有內容,包括用于可視化的 Sisense 儀表板,用于數據倉庫的 Snowflake,傳入數據源(例如 PostgreSQL Pipeline 和 S3 Bucket)以及最后是數據收集器[GitLab.com 的 Snowplow Collector](https://about.gitlab.com/handbook/engineering/infrastructure/library/snowplow/)和 GitLab 的 Versions 應用程序.
2. GitLab.com:這是生產的 GitLab 應用程序,由客戶端和服務器組成. 在客戶端或瀏覽器端,使用 Snowplow JS 跟蹤器(前端)來跟蹤客戶端事件. 在服務器或應用程序端,使用 Snowplow Ruby 跟蹤器(后端)來跟蹤服務器端事件. 該服務器還包含使用率 Ping,它利用 PostgreSQL 數據庫和 Redis 內存數據存儲來報告使用率數據. 最后,服務器還包含通過運行 GitLab 應用程序生成的系統日志.
3. [監視基礎結構](https://about.gitlab.com/handbook/engineering/monitoring/) :這是用于確保 GitLab.com 正常運行的基礎結構. 系統日志從 GitLab.com 發送到我們的監視基礎結構,并由 FluentD 收集器收集. 從 FluentD,日志可以通過 Stackdriver 發送到長期的 Google Cloud Services 冷存儲,或者通過 Cloud Pub / Sub 發送到我們的 Elastic Cluster,可以使用 Kibana 進行實時瀏覽.
### Self-managed[](#self-managed "Permalink")
出于遙測目的,自我管理實例具有兩個主要組成部分:
1. 數據基礎結構:在自助式實例上,設置數據基礎結構是可選的. 如果您想為自己管理的實例收集 Snowplow 跟蹤事件,則可以設置自己的自我管理 Snowplow 收集器,并將 Snowplow 事件配置為指向自己的收集器.
2. GitLab:一個自我管理的 GitLab 實例包含與上述 GitLab.com 相同的所有組件.
### Differences between GitLab Inc and Self-managed[](#differences-between-gitlab-inc-and-self-managed "Permalink")
如橙色線所示,在 GitLab.com 上,Snowplow JS,Snowplow Ruby,Using Ping 和 PostgreSQL 數據庫將所有流導入到 GitLab Inc 的數據基礎結構中. 但是,在自我管理上,只有 Usage Ping 流入 GitLab Inc 的數據基礎架構.
如綠線所示,在 GitLab.com 上的系統日志流進入 GitLab Inc 的監視基礎結構. 在自我管理下,沒有日志發送到 GitLab Inc 的監視基礎結構.
GitLab.com 和自我管理之間的區別總結如下:
| Environment | 掃雪機 JS(前端) | 掃雪機 Ruby(后端) | 使用情況 | 數據庫導入 | 日志系統 |
| --- | --- | --- | --- | --- | --- |
| GitLab.com | | | | | |
| Self-Managed | (1) | (1) | | | |
注意(1):Snowplow JS 和 Snowplow Ruby 在自我管理上可用,但是,Snowplow Collector 端點設置為 GitLab Inc 無法訪問的自我管理 Snowplow Collector.
## Snowflake data warehouse[](#snowflake-data-warehouse "Permalink")
Snowflake 數據倉庫是我們保存 GitLab Inc 所有數據的地方.
### Data sources[](#data-sources "Permalink")
Snowflake 和 Sisense 中有多個數據源可用,每個數據源代表沿轉換管道的數據的不同視圖.
| Source | Description | Access |
| --- | --- | --- |
| raw | 這些表是原始數據源 | Access via Snowflake |
| analytics_staging | 這些表幾乎沒有經過任何數據轉換,這意味著它們基本上是原始數據源的克隆. | 通過雪花或 Sisense 訪問 |
| analytics | 這些表通常經歷了更多的數據轉換. 它們通常以`_xf`以表示它們已轉換的事實 | 通過雪花或 Sisense 訪問 |
如果您是對原始數據感興趣的產品經理,則可能會關注于`analytics`和`analytics_staging`源. 原始資源僅限于數據和基礎架構團隊. 有關更多信息,請參閱[產品經理數據:analytics_staging 和 analytics 之間有什么區別?](https://about.gitlab.com/handbook/business-ops/data-team/programs/data-for-product-managers/#whats-the-difference-between-analytics_staging-and-analytics)
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