使用 · 芝麻小客服幫助文檔

[自動回復](%E8%87%AA%E5%8A%A8%E5%9B%9E%E5%A4%8D.md) [智能菜單](%E6%99%BA%E8%83%BD%E8%8F%9C%E5%8D%95.md) [客服消息群發](%E7%BE%A4%E5%8F%91%E6%B6%88%E6%81%AF.md) [模板消息使用指南（僅限服務號）](%E6%A8%A1%E6%9D%BF%E6%B6%88%E6%81%AF%EF%BC%88%E4%BB%85%E9%99%90%E5%85%AC%E4%BC%97%E5%8F%B7%EF%BC%89.md) [超48小時群發（原強制邀請）介紹及使用方法](%E5%BC%BA%E5%88%B6%E9%82%80%E8%AF%B7%E5%8A%9F%E8%83%BD%E4%BB%8B%E7%BB%8D%E5%8F%8A%E4%BD%BF%E7%94%A8%E6%96%B9%E6%B3%95.md) [對話能力群發（僅限服務號）](%E5%AF%B9%E8%AF%9D%E8%83%BD%E5%8A%9B%E7%BE%A4%E5%8F%91%EF%BC%88%E4%BB%85%E9%99%90%E6%9C%8D%E5%8A%A1%E5%8F%B7%EF%BC%89.md) [高級群發（僅限認證公眾號）](%E9%AB%98%E7%BA%A7%E7%BE%A4%E5%8F%91%EF%BC%88%E4%BB%85%E9%99%90%E6%9C%8D%E5%8A%A1%E5%8F%B7%EF%BC%89.md) [群發sop](%E7%BE%A4%E5%8F%91sop.md) [延時任務](%E5%BB%B6%E6%97%B6%E6%8E%A8%E9%80%81.md) [粉絲海報（僅限認證服務號）](%E7%B2%89%E4%B8%9D%E6%B5%B7%E6%8A%A5%EF%BC%88%E4%BB%85%E9%99%90%E8%AE%A4%E8%AF%81%E6%9C%8D%E5%8A%A1%E5%8F%B7%EF%BC%89.md) [發放券碼](%E5%8F%91%E6%94%BE%E5%88%B8%E7%A0%81.md) [渠道二維碼（僅限認證公眾號）](%E6%B8%A0%E9%81%93%E4%BA%8C%E7%BB%B4%E7%A0%81%EF%BC%88%E4%BB%85%E9%99%90%E8%AE%A4%E8%AF%81%E5%85%AC%E4%BC%97%E5%8F%B7%EF%BC%89.md) [營銷促活（僅限公眾號）](%E8%90%A5%E9%94%80%E4%BF%83%E6%B4%BB%EF%BC%88%E4%BB%85%E9%99%90%E5%85%AC%E4%BC%97%E5%8F%B7%EF%BC%89.md) [智能引流](%E6%99%BA%E8%83%BD%E5%BC%95%E6%B5%81.md) [微信粉絲標簽（僅限公眾號）](%E7%B2%89%E4%B8%9D%E6%A0%87%E7%AD%BE%E7%AE%A1%E7%90%86%EF%BC%88%E4%BB%85%E9%99%90%E5%85%AC%E4%BC%97%E5%8F%B7%EF%BC%89.md) [黑名單管理功能](%E9%BB%91%E5%90%8D%E5%8D%95%E7%AE%A1%E7%90%86%E5%8A%9F%E8%83%BD.md) [觸發會話設置（僅限公眾號）](%E8%A7%A6%E5%8F%91%E4%BC%9A%E8%AF%9D%E8%AE%BE%E7%BD%AE%EF%BC%88%E4%BB%85%E9%99%90%E5%85%AC%E4%BC%97%E5%8F%B7%EF%BC%89.md) [自定義菜單（僅限認證公眾號）](%E8%87%AA%E5%AE%9A%E4%B9%89%E8%8F%9C%E5%8D%95%EF%BC%88%E4%BB%85%E6%94%AF%E6%8C%81%E5%85%AC%E4%BC%97%E5%8F%B7%EF%BC%89.md) [自動打標簽](%E8%87%AA%E5%8A%A8%E6%89%93%E6%A0%87%E7%AD%BE.md) [活躍用戶標簽（僅限公眾號）](%E6%B4%BB%E8%B7%83%E7%94%A8%E6%88%B7%E6%A0%87%E7%AD%BE.md) [訂閱功能（僅限公眾號）](%E8%AE%A2%E9%98%85%E5%8A%9F%E8%83%BD%EF%BC%88%E4%BB%85%E9%99%90%E5%85%AC%E4%BC%97%E5%8F%B7%EF%BC%89.md) [營銷增強服務](%E8%90%A5%E9%94%80%E5%A2%9E%E5%BC%BA%E6%9C%8D%E5%8A%A1.md) [產品管理（僅限公眾號）](%E4%BA%A7%E5%93%81%E7%AE%A1%E7%90%86%EF%BC%88%E4%BB%85%E9%99%90%E5%85%AC%E4%BC%97%E5%8F%B7%EF%BC%89.md) [企微推送](%E4%BC%81%E5%BE%AE%E6%8E%A8%E9%80%81.md) [如何獲取粉絲openID](%E5%A6%82%E4%BD%95%E8%8E%B7%E5%8F%96%E7%B2%89%E4%B8%9DopenID.md) [打通總文檔-數據互通-企微打通、廣告打通、有贊打通](%E6%95%B0%E6%8D%AE%E4%BA%92%E9%80%9A.md) [表單管理](%E8%A1%A8%E5%8D%95%E7%AE%A1%E7%90%86.md) [微信會員卡](%E5%BE%AE%E4%BF%A1%E4%BC%9A%E5%91%98%E5%8D%A1.md)