常見問題 · 芝麻小客服幫助文檔

[接入后消息收不到](%E6%8E%A5%E5%85%A5%E5%90%8E%E6%B6%88%E6%81%AF%E6%94%B6%E4%B8%8D%E5%88%B0.md) [自動回復回復消息收不到](%E6%89%93%E5%BC%80%E5%AE%A2%E6%9C%8D%E5%9B%9E%E5%A4%8D%E6%B6%88%E6%81%AF%E6%94%B6%E4%B8%8D%E5%88%B0.md) [提供的服務出現故障，請稍后重試](%E5%B0%8F%E7%A8%8B%E5%BA%8F%E6%8F%90%E4%BE%9B%E7%9A%84%E6%9C%8D%E5%8A%A1%E5%87%BA%E7%8E%B0%E6%95%85%E9%9A%9C%EF%BC%8C%E8%AF%B7%E7%A8%8D%E5%90%8E%E9%87%8D%E8%AF%95.md) [小程序卡片不跳轉](%E8%87%AA%E5%8A%A8%E5%9B%9E%E5%A4%8D%E5%B0%8F%E7%A8%8B%E5%BA%8F%E5%8D%A1%E7%89%87%E4%B8%8D%E8%B7%B3%E8%BD%AC.md) [客服收不到消息](%E5%AE%A2%E6%9C%8D%E6%94%B6%E4%B8%8D%E5%88%B0%E6%B6%88%E6%81%AF.md) [后臺未設置自動回復，但是客服消息卻會自動回復](%E5%90%8E%E5%8F%B0%E6%9C%AA%E8%AE%BE%E7%BD%AE%E8%87%AA%E5%8A%A8%E5%9B%9E%E5%A4%8D%EF%BC%8C%E4%BD%86%E6%98%AF%E5%AE%A2%E6%9C%8D%E6%B6%88%E6%81%AF%E5%8D%B4%E4%BC%9A%E8%87%AA%E5%8A%A8%E5%9B%9E%E5%A4%8D.md) [如何使用表情？](%E5%A6%82%E4%BD%95%E4%BD%BF%E7%94%A8%E8%A1%A8%E6%83%85%EF%BC%9F.md) [設置了小程序卡片/鏈接，沒有回復](%E8%AE%BE%E7%BD%AE%E4%BA%86%E5%B0%8F%E7%A8%8B%E5%BA%8F%E5%8D%A1%E7%89%87-%E9%93%BE%E6%8E%A5%EF%BC%8C%E6%B2%A1%E6%9C%89%E5%9B%9E%E5%A4%8D.md) [如何獲取公眾號文章的永久鏈接](%E5%A6%82%E4%BD%95%E8%8E%B7%E5%8F%96%E5%85%AC%E4%BC%97%E5%8F%B7%E6%96%87%E7%AB%A0%E7%9A%84%E6%B0%B8%E4%B9%85%E9%93%BE%E6%8E%A5.md)